Up to seven (7) days before arrival: Processing fee deductible from the refund is
Domestic Transactions: of ₹590+₹118 = ₹708 OR 4% of total transaction value, WHICHEVER IS HIGHER
International Transactions: Processing fee of ₹590+₹118 = ₹708 OR 4% of total transaction value, WHICHEVER IS HIGHER + international transaction fee as applicable at cost
Seven (7) days and less in advance of the date of arrival, no show and cut short stays: 100% of the total reservation amount is deductible, and there will be no refund whatsoever under any circumstances
Date swaps are entirely based on availability, and on payment of ₹590 as rescheduling fee, in addition to payment of the upward tariff difference, if any.
Verbal communications are not valid. Exceptions, if any, should be in writing only.
Bookings made are entirely your responsibility and cannot be changed under any circumstances.
Extra person not included in the original booking might not be able to be accommodated upon check-in.
For international transfers, there might be an additional deductible transaction fee applicable as per the policy of the bank/payment gateway. We will instruct the refund minus the applicable deductible (statutory/transaction/bank/payment gateway expenses or any other that might apply to such a transaction), within reasonable administrative time. The actual refund process by the financial institution can take up to 25 working days for completion.
Located on the cliff edge of Om Beach, Shantidham offers a tranquil retreat away from the crowd. Perched high above the shoreline, it provides a peaceful escape with panoramic views of the Arabian Sea.